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You probably already have basic knowledge of your overall customer activity. Most likely you know your volume of
transactions and the products you most frequently sell. You probably know the number of transactions per store
and average purchase amount. And you may have a rough idea which promotions are having an impact. But chances are
you have very little-if any-information about who actually did the purchasing.
LoyaltyTrac® will give you the insight into what you have been missing. Our sophisticated tracking system enables
you to gather deeper, more valuable insight into your customer's activities so you can formulate and deliver more
personalized and effective marketing. LoyaltyTrac collects and displays your customer data not only at the summary
level, but slices and dices essential data at the detail level. You can dive deep into specifics such as how often
a member was in the store over a given period of time, how far they traveled to get there, which items they
purchased, if they were satisfied with their purchase, and if they were shopping as a result of your promotions.
LoyaltyTrac gives both you and your customers the ability to view information for any specified date range. Anytime,
anywhere self-service saves you valuable customer service resources and empowers your members with a convenient way
to look up their own activity and earned points.
You'll see:
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-Get an overall view of your member activity,
including points earned, points redeemed, and date of their last loyalty activity. |
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-Easily dive down into individual member transactions.
See what they specifically bought, when they bought, points eared for each transaction, and total points earned. |
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-Find out which rewards are claimed, and valued most
by your members with a list of rewards collected by code. |
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-Understand exactly the impact of your loyalty-based
marketing campaigns by drilling into key metrics for each campaign. |
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-View summary and individual survey
feedback to learn your customers' views on the program and your products. |
Your members can view:
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-Remind members which activities earn them more
points with a list of their loyalty card transactions, including the date, brief description of the transaction,
and points earned. |
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-Entice your members to earn more points
by showing a list of available rewards. |
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-Make your members feel special by
giving them access to exclusive deals available only to them. |
: Marketing |
Tracking |
Rewarding |
Analyzing
The marketing materials presented on our website are examples only.
The company logos and branding are the property of the companies represented.
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